provided me with what i needed

Linda help me resolved an issue very quick and she is really friendly.

you are the best!

She was very timely on her response

Thanks a bunch, Joe! That was easier than I ever imagined!! Sharon

Linda went above and beyond to get a circuit ID issued for an emergency exception request at MACC data center. I think she was the only TA in the office this afternoon (not sure if Pam had left or not) but she went right ahead and took care of everything and stayed well past 4 to get it done. THANK YOU!!

Extremely quick updated information, wow!!! (plus I love the dog). I always tell people, you want my vote, add a dog into the mix somewhere. :)

Thanks for getting the job done so quickly!!

Joe is helpful and pleasant to work with.

I really appreciate the quick and timely response. THANK YOU!

Very helpful for the problem I called about (full mailbox). Pam gave me immediate guidance, set up a temp password for me and when I asked for a solution to prevent this in the future she had that answer too. Since I retrieve my voice mail from e-mail I never log into voice mail. Pam sent me directions to create a rule...I am all set and very happy with the service.

Linda is always very helpful and pleasant to work with. Thanks for the help!

You did excellent. Thank you

Thank you Pamela for making this such an easy request. Have a great day

Lola has been extremely helpful in realigning the telephones in one of our graduate clinics. Her attention to detail, pertinent suggestions, knowledge of the product, etc., etc., etc!! She was an absolute pleasure to work with!!

Quick & Efficient.

Super fast and friendly response regarding my voicemail. Issue Resolved almost immediately! Thank you Pam :)

There was no question or confusion in the message I received from Elaine. I knew exactly what information she needed to complete my request.

Thank you, Linda! You were very helpful. I have my voicemail back up and running again. I appreciate your help. Have a wonderful day! Vicky

Joe, Thanks for taking care of a long time caller/requestor-university facilities assistant that always-always needs help on behalf of others!!!!! My best!

Bob has been very responsive and helped us all along the way in the transition of our main phone line to a softphone shared line.

Joe said something and DID what he said!!!!!! Might need to go work for DPSS too. Thank you

Lola, thank you so much for transitioning these phones to Zoom so quickly. You truly went above and beyond and it is greatly appreciated!

Thank you for taking on the extra's!

Lorie, understands by her follow ups, that there are many stakeholders involved and provides a great turnaround of information that can be positively shared with all!!

Martha shared instructions that were super helpful and she was very kind!!

Thank you for stepping up and making this happen. You Rick.

Lorie is a very conscientious worker and so very helpful. I did not realize my reply was not received (I later found it in "Drafts" so I know now that it was never sent to her). She emailed me back several days later to confirm I received her response to my support request. I am very grateful for her followup! It was an extra effort on her part.

Lorie was extremely helpful in addressing my concern quickly and efficiently. I was completely unversed in how to accomplish transferring our dept phone line and Lorie told me exactly what I needed to do and it was done in a matter of hours!

Lola's timeliness in responding to requests and her patience and thoroughness in providing information continues to amaze me. Her support during the Zoom transition is greatly appreciated.