She was very timely on her response

I really appreciate the quick and timely response. THANK YOU!

There was no question or confusion in the message I received from Elaine. I knew exactly what information she needed to complete my request.

Thanks a bunch, Joe! That was easier than I ever imagined!! Sharon

Extremely quick updated information, wow!!! (plus I love the dog). I always tell people, you want my vote, add a dog into the mix somewhere. :)

Joe is helpful and pleasant to work with.

You did excellent. Thank you

Joe, Thanks for taking care of a long time caller/requestor-university facilities assistant that always-always needs help on behalf of others!!!!! My best!

Joe said something and DID what he said!!!!!! Might need to go work for DPSS too. Thank you

Thank you for stepping up and making this happen. You Rick.

Thank you for seeing this through for Shawn. We need to make sure this process is understood by all.

Bob has been very responsive and helped us all along the way in the transition of our main phone line to a softphone shared line.

Thank you for taking on the extra's!

Lorie is VERY capable, professional and in my interactions with her, I feel my telephone needs were completely cared for by someone with the highest of "customer-service" EQ. Thank you for hiring her, for training her so beautifully. I look forward to more times when I can interact with her!

Lorie, understands by her follow ups, that there are many stakeholders involved and provides a great turnaround of information that can be positively shared with all!!

Lorie was great! Explained what needed to be done and emailed the info quickly.

Lorie is a very conscientious worker and so very helpful. I did not realize my reply was not received (I later found it in "Drafts" so I know now that it was never sent to her). She emailed me back several days later to confirm I received her response to my support request. I am very grateful for her followup! It was an extra effort on her part.

Lorie was extremely helpful in addressing my concern quickly and efficiently. I was completely unversed in how to accomplish transferring our dept phone line and Lorie told me exactly what I needed to do and it was done in a matter of hours!

Very helpful for the problem I called about (full mailbox). Pam gave me immediate guidance, set up a temp password for me and when I asked for a solution to prevent this in the future she had that answer too. Since I retrieve my voice mail from e-mail I never log into voice mail. Pam sent me directions to create a rule...I am all set and very happy with the service.

Thank you Pamela for making this such an easy request. Have a great day

Quick & Efficient.

Super fast and friendly response regarding my voicemail. Issue Resolved almost immediately! Thank you Pam :)